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Payment Options

Financial Policy

At Keystone Animal Hospital, our goal is to provide you with high quality veterinary care. In order to do this, we hire well-trained, talented employees and provide them with continuing education. We also purchase high-quality medications and vaccines and keep our medical facility up to premium standards. Providing premium veterinary care can be costly and we know that financial considerations are a component of your decision-making. We want you to feel comfortable discussing cost with us. To help, we will review the treatment plan and estimated price with you in advance of all non-routine procedures and recommendations. You may request the treatment plan costs for both routine and non-routine items any time.

All routine or elective procedures must be paid for at the time the services are rendered. This includes all office visits, exams, consults, scheduled surgeries; recheck appointments, dispensed medications or food, retail items, blood tests, ultrasounds, x-rays, and vaccinations.

We accept cash, checks, Visa, MasterCard, and Carecredit. Please note: there is a $26.50 returned check fee.

Credit Policy

Payment is due at the time of service.
Outstanding invoices are considered delinquent after 90 days and will terminate any charging privileges indefinitely. Declaration of bankruptcy and default of any portion will terminate charging privileges indefinitely. Bills turned over to a collector will terminate charging privileges indefinitely.
Emergency cases for clients with delinquent accounts will be stabilized only. Treatments will be continued after arrangements for payment in full are made. Any non-emergency services or treatments for clients with delinquent accounts must be paid in full at the time they are rendered.

Pet Insurance

As veterinary care is becoming more sophisticated and more expensive, there are some benefits to obtaining veterinary medical insurance for your pets. Most of these programs involve the pet owner providing forms and getting reimbursed by the company. They do not pay the veterinary hospital directly. To obtain more unbiased information regarding pet insurance, visit